Shipping policy
At Classy Brands, we are committed to delivering your luxury items safely, securely, and on time. Please review our shipping terms before placing your order.
1. Processing Time
Orders are processed within 1–2 business days after payment confirmation.
For pre-loved items, an additional inspection may be required before shipping.
Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Delivery Time
🇦🇪 Within the UAE
Courier Delivery: 1–3 business days
Delivery Fee: AED 30 (flat rate)
🌍 International Shipping
Delivery time: 5–10 business days (depending on location)
GCC & Egypt Shipping Fee
Delivery to GCC countries and Egypt is charged at a flat rate of AED 200.
Shipped via trusted international couriers (e.g., DHL, Aramex, FedEx)
Shipping cost will be provided upon request or checkout, based on item and destination.
3. Tracking & Confirmation
A tracking number will be provided via WhatsApp or email once your order ships.
Tracking details may take up to 48 hours to update.
4. Customs & Duties
International buyers are responsible for any customs, duties, or taxes charged by their country.
Classy Brands is not responsible for customs delays.
5. Shipping Address
Please ensure that your shipping address is accurate and complete.
We are not liable for packages sent to incorrect addresses provided by the customer.
6. Lost or Damaged Packages
All items are securely packed and may include insurance where applicable.
If your order is lost or arrives damaged, contact us immediately for assistance.
7. Contact Us
Have questions about shipping or need express service? Contact us anytime:
📱 WhatsApp: https://api.whatsapp.com/send?phone=971502020120
📧 Email: Classybrandsused@gmail.com
📸 Instagram: https://www.instagram.com/_classy_brands?igsh=dmdka3A5Z2hpeGY3